Cardintel Shipping Policy

Effective Date: July 1, 2026

Thank you for choosing Cardintel. This Shipping Policy explains how we process, manufacture, and deliver our products.

1. Order Processing

After your order is placed, we begin processing as quickly as possible.

Processing times vary depending on:

• Product type
• Quantity ordered
• Customization requested
• Inventory availability
• Payment verification

Orders are processed during normal business days, excluding weekends and holidays.

2. Production Times

Estimated production times:

Standard NFC Cards

3–7 business days

Custom Printed NFC Cards

5–10 business days

Premium Metal Cards

7–15 business days

Executive Gold & Platinum Cards

10–20 business days

Enterprise Orders

Production schedules are determined based on project size and agreed timelines.

Production times are estimates and may vary.

3. Shipping Methods

Cardintel may offer:

• Standard Shipping
• Expedited Shipping
• Priority Shipping
• Overnight Shipping (where available)
• International Shipping

Available shipping options are displayed during checkout.

4. Shipping Costs

Shipping charges are calculated during checkout based on:

• Destination
• Shipping method
• Package size
• Weight
• Insurance (if selected)

Applicable taxes, customs duties, brokerage fees, or import charges are the responsibility of the customer unless otherwise stated.

5. Order Tracking

Once your order ships, Cardintel will send a shipping confirmation email with tracking information, when available.

Customers are responsible for monitoring shipment progress using the provided tracking number.

6. Delivery Estimates

Delivery times begin after production is complete.

Estimated transit times:

United States

• Standard: 3–7 business days
• Expedited: 2–3 business days
• Overnight: Next business day (where available)

International

Delivery times vary by destination and customs processing.

These estimates are not guaranteed.

7. International Shipping

Cardintel ships to many international destinations.

Customers are responsible for:

• Import duties
• Customs fees
• VAT or similar taxes
• Local import restrictions

Delivery delays caused by customs authorities are outside Cardintel’s control.

8. Lost or Delayed Shipments

If your package appears delayed:

• Check the tracking information.
• Contact the shipping carrier.
• Contact Cardintel Support if additional assistance is needed.

Cardintel will assist in investigating shipments but cannot guarantee carrier performance.

9. Damaged Shipments

If your package arrives damaged:

Please contact Cardintel within 7 days of delivery.

Include:

• Order number
• Photos of the package
• Photos of the product
• Description of the damage

We will review the claim and determine whether a replacement or other resolution is appropriate.

10. Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

Cardintel is not responsible for delays, additional shipping charges, or failed deliveries resulting from incorrect or incomplete addresses provided at checkout.

11. Refused or Undeliverable Packages

If a shipment is refused or returned because it could not be delivered:

• Additional shipping charges may apply.
• Restocking fees may apply for eligible products.
• Customized products may not be eligible for refund.

12. Split Shipments

Cardintel reserves the right to ship products separately when necessary to improve delivery times or inventory availability.

13. Force Majeure

Cardintel is not responsible for shipping delays caused by events beyond our reasonable control, including but not limited to:

• Severe weather
• Natural disasters
• Labor disputes
• Transportation interruptions
• Government actions
• Customs delays
• Public health emergencies

14. Contact Us

Thank you for choosing Cardintel. We appreciate your business and are committed to delivering premium products with care, quality, and professionalism.